Delivery & Refund Policy
RETURN/ REFUND POLICY:
Customers dissatisified with goods will receive a full refund, subject to the following criteria:
-
30-Day Money Back Guarantee
If for any reason you are unhappy with BodyGuardz, contact us within 30 days and we will refund your purchase.
- Damaged goods are returned immediately after you receive them.
- You have paid the postage for returning goods. If you choose not to return goods via Registered post, scratchproofcovers.com.au takes no responsibility for any loss.
- Replacement goods will be sent to you free of packing and postage charges.
- Returns must be accompanied by a printed copy of the order confirmation email that we sent you. Your refund or replacement will be sent to the delivery address of your original order.
SECURE ORDERING:
In order to provide customers with the highest levels of security‚ scratchproofcovers.com.au employs ANZ eGate® to conduct our online transactions. When you place an order‚ you will be transferred to ANZ eGate® where your transaction is processed.
Please visit http://www.anz.com/anzegate for more information.
TRANSACTION CURRENCY:
All transactions are in Australian Dollars (AUD). We will process your payment only in this currency.
DELIVERY POLICY:
- Australia: Please allow 24 hours for order processing. Delivery is by regular Australia Post as per Australia Post Timetables.
- International: We do not sell or deliver products to locations outside of Australia.
COUNTRY OF DOMICILE:
Australia